Question 1

Where are you located?

Accepted Answer

AYA (Adolescent/Young Adult) is located in Rochester, NY at 2613 West Henrietta Road, 14623. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at AYA (Adolescent/Young Adult) is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

What's the difference between Suboxone and Methadone?

Accepted Answer

Both Suboxone and Methadone are effective for treating opioid addiction, but they work differently. Methadone is a full opioid agonist that must be dispensed at certified clinics, requiring daily visits initially. Suboxone (buprenorphine/naloxone) is a partial agonist with lower overdose risk that can be prescribed for home use after stabilization. At AYA (Adolescent/Young Adult), our medical team will assess your history, addiction severity, and lifestyle to recommend the best option. Some people do better with one medication over the other—what matters most is finding what works for your recovery.

Question 4

What's the difference between CBT and DBT?

Accepted Answer

While both are evidence-based therapies, they have different focuses. CBT (Cognitive Behavioral Therapy) focuses on changing negative thought patterns and behaviors. DBT (Dialectical Behavior Therapy) builds on CBT but adds emphasis on emotional regulation, distress tolerance, mindfulness, and interpersonal skills. DBT was originally developed for borderline personality disorder but is highly effective for addiction, especially when intense emotions drive substance use. At AYA (Adolescent/Young Adult), we use both approaches based on individual needs—some people benefit more from one or the other, or a combination.

Question 5

Is using medication in recovery 'cheating'?

Accepted Answer

Absolutely not. Medication-Assisted Treatment is legitimate, evidence-based medicine. Addiction changes brain chemistry, and medications help restore balance while you build recovery skills. Would we call insulin for diabetes "cheating"? MAT reduces cravings, prevents withdrawal, and dramatically cuts overdose deaths. At AYA (Adolescent/Young Adult), we believe in using all effective tools available. Many people successfully transition off medications over time, while others benefit from longer-term maintenance—both paths are valid. What matters is achieving stable, lasting recovery.

Question 6

How much does residential treatment cost?

Accepted Answer

Residential treatment costs vary widely based on length of stay, amenities, and services. Without insurance, costs can range from $5,000 to $30,000+ per month. With insurance, you may pay only copays and deductibles—potentially a few hundred to a few thousand dollars total. AYA (Adolescent/Young Adult) offers various payment options. The most important thing is not to let cost fear prevent you from calling. Contact +1 (855) 643-5408 for a free insurance check and honest cost discussion. Treatment is an investment in your future.

Question 7

How do I prepare for my loved one's return from treatment?

Accepted Answer

Preparing for their return is crucial for sustained recovery. Before they come home: remove all alcohol and substances from the house, adjust family routines to support recovery, identify potential triggers in the home environment, and have a plan for family meetings or therapy. At AYA (Adolescent/Young Adult), we involve families in discharge planning to prepare everyone. Understand that recovery continues after treatment—they'll need ongoing support, meetings, and possibly outpatient care. Set realistic expectations: recovery is a process, not an event. Family therapy can help everyone adjust to the new dynamics.

Question 8

What if I've been to treatment before and it didn't work?

Accepted Answer

Previous treatment attempts that didn't result in lasting sobriety don't mean you're hopeless—they mean the approach or timing wasn't right. Many people go through treatment multiple times before achieving sustained recovery. Each attempt teaches something valuable. At AYA (Adolescent/Young Adult), we'll review your treatment history to understand what worked and what didn't. Maybe you needed longer treatment, different medication, better aftercare, or more focus on mental health. Don't give up. Recovery is possible, and past difficulties make success more likely when the right approach is found. Call +1 (855) 643-5408 to try a new approach.

Question 9

Can I get treatment if it's court-ordered?

Accepted Answer

Yes, AYA (Adolescent/Young Adult) accepts court-ordered treatment. Many people enter treatment through the legal system—DUI, drug court, probation requirements—and can achieve successful recovery. Court-ordered treatment has similar outcomes to voluntary treatment when the person engages fully. We can work with your legal representatives and provide documentation of your participation. Our staff is experienced with legal reporting requirements while maintaining appropriate confidentiality. If you're facing legal pressure to enter treatment, call +1 (855) 643-5408. This could be an opportunity for meaningful change, not just a legal requirement.

Question 10

What about food and dietary needs during treatment?

Accepted Answer

AYA (Adolescent/Young Adult) provides nutritious meals designed to support recovery. Proper nutrition helps heal the body, stabilize mood, and reduce cravings. We can accommodate: vegetarian/vegan diets, religious dietary requirements (kosher, halal), food allergies, and medical dietary needs (diabetic, low-sodium). Nutrition education is often part of treatment—many people neglected eating properly during active addiction. Meal times also provide structure and community. Inform our team of any dietary needs during admission so we can make appropriate arrangements. Eating well is an important part of treating the whole person.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications Offered	Buprenorphine used in Treatment, Naltrexone used in Treatment

AYA (Adolescent/Young Adult)

Accepted Payment Methods

Action for a Better Community

Unity Hospital of Rochester

Strong Memorial Hospital

Rochester General Hospital