Question 1

Where are you located?

Accepted Answer

Chautauqua County Dept Mental Hygiene is located in Dunkirk, NY at 60-62 Franklin Avenue, 14048. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at Chautauqua County Dept Mental Hygiene is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

What are the symptoms of alcohol withdrawal?

Accepted Answer

Alcohol withdrawal symptoms can range from mild to severe. Common symptoms include tremors, anxiety, sweating, nausea, insomnia, and rapid heartbeat. More severe cases may experience hallucinations, confusion, or seizures—which is why medical supervision at Chautauqua County Dept Mental Hygiene is crucial. Symptoms typically begin 6-12 hours after your last drink and peak around 24-72 hours. Our medical team provides round-the-clock monitoring and medication management to keep you safe and comfortable. Don't attempt to detox alone—call +1 (855) 643-5408 for help.

Question 4

What is Cognitive Behavioral Therapy (CBT)?

Accepted Answer

Cognitive Behavioral Therapy (CBT) is an evidence-based therapy that helps you identify and change negative thought patterns driving addictive behavior. At Chautauqua County Dept Mental Hygiene, our trained therapists teach you to: recognize triggers and high-risk situations, challenge distorted thinking (like "I need drugs to cope"), develop healthy coping strategies, and build skills for managing cravings. CBT is typically provided in both individual and group settings. Research shows CBT is highly effective for addiction treatment, with benefits that last long after treatment ends because you learn skills you can use forever.

Question 5

How long will I need to take medication for addiction?

Accepted Answer

There's no one-size-fits-all answer. Some people use MAT for months during early recovery, then taper off successfully. Others benefit from longer-term or even lifelong maintenance, especially those with severe addiction history or multiple relapses. At Chautauqua County Dept Mental Hygiene, we make individualized recommendations based on your response to treatment, stability in recovery, and personal preferences. Research shows that longer medication duration often correlates with better outcomes—there's no shame in taking medication as long as you need it. Your health and recovery are what matter most.

Question 6

What if I don't have insurance?

Accepted Answer

Lack of insurance shouldn't prevent you from getting help. Options at Chautauqua County Dept Mental Hygiene may include: sliding scale fees based on income, payment plans to spread costs, information about state-funded programs, help applying for Medicaid if you qualify, and connections to grant-funded treatment slots. Some people use personal loans, family assistance, or HSA/FSA funds. Call +1 (855) 643-5408 to discuss your situation confidentially—we'll help you explore every option to access the care you need.

Question 7

How does a parent's addiction affect children?

Accepted Answer

Children of addicted parents face unique challenges: emotional neglect, inconsistent parenting, household chaos, potential abuse or trauma, and higher risk of developing addiction themselves. They may become "parentified" (taking on adult responsibilities) or struggle with trust and attachment. At Chautauqua County Dept Mental Hygiene, family therapy addresses these impacts and helps repair parent-child relationships. We also recommend Alateen for adolescents and therapy for younger children. Breaking the cycle of addiction often means healing the whole family. Getting treatment is one of the best things a parent can do for their children.

Question 8

Can I use my phone during treatment?

Accepted Answer

Phone policies at Chautauqua County Dept Mental Hygiene depend on the program level and your stage of treatment. Residential programs typically restrict phone use, especially in early treatment, to help you focus on recovery without digital distractions. Scheduled call times are usually provided for contact with family. As you progress, privileges often increase. Outpatient programs allow more flexibility since you live at home. The goal isn't punishment—it's minimizing distractions during a critical time. We'll explain specific policies during admission. Many people find the digital detox refreshing and beneficial.

Question 9

Do you treat all types of drug addiction?

Accepted Answer

Chautauqua County Dept Mental Hygiene treats addiction to various substances including: alcohol, opioids (heroin, prescription painkillers, fentanyl), cocaine and stimulants (meth, amphetamines), benzodiazepines, marijuana, and prescription drug misuse. Treatment approaches vary by substance—opioid addiction often uses MAT, while stimulant treatment relies more on behavioral therapies. We also address polysubstance use (multiple drugs). During your assessment, we'll evaluate all substances you're using and create a comprehensive treatment plan. Whatever substances are involved, evidence-based treatment can help. Call +1 (855) 643-5408 to discuss your specific situation.

Question 10

How do I stay motivated during treatment?

Accepted Answer

Motivation fluctuates—that's normal. At Chautauqua County Dept Mental Hygiene, we use Motivational Interviewing to help you explore your own reasons for change. Tips for maintaining motivation: remember why you started (your health, family, future), focus on one day at a time, connect with peers who inspire you, celebrate small victories, visualize life in recovery, and lean on your treatment team when motivation dips. Some days are harder than others. When you feel like giving up, tell someone—staff and peers can help you through difficult moments. Motivation often grows stronger as you experience the benefits of sobriety.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications Offered	Buprenorphine used in Treatment, Naltrexone used in Treatment

Chautauqua County Dept Mental Hygiene

Accepted Payment Methods

Safe Point Lighthouse

Safe Point Lighthouse

UPMC Chautauqua Dunkirk Health Center

Promesa Inc