Question 1

Where are you located?

Accepted Answer

Horizon Health Services Inc is located in Lockport, NY at 637 Davison Road, 14094. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at Horizon Health Services Inc is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

How does alcohol addiction affect my family?

Accepted Answer

Alcohol addiction impacts the entire family system—not just the person drinking. Family members often experience stress, anxiety, financial strain, and strained relationships. Children may develop behavioral issues or their own addiction risks later in life. At Horizon Health Services Inc, we offer family therapy to help heal these wounds, educate loved ones about addiction, and teach healthy communication patterns. We also recommend Al-Anon and Alateen for family members to get their own support. Recovery is most successful when the whole family heals together.

Question 4

What is a sponsor and do I need one?

Accepted Answer

A sponsor is someone further along in recovery who guides you through the 12 steps, shares their experience, and provides accountability. While not mandatory, having a sponsor significantly improves recovery outcomes. At Horizon Health Services Inc, we help you understand the sponsorship process and encourage building connections with the recovery community during treatment. After discharge, we'll help you identify meetings where you can find potential sponsors. A good sponsor provides wisdom, accountability, and proof that long-term recovery is possible.

Question 5

How effective is CBT for addiction?

Accepted Answer

CBT is one of the most thoroughly researched and effective treatments for addiction. Studies show that CBT: reduces substance use and relapse rates, teaches skills that remain effective long after treatment ends, works well for various substances (alcohol, cocaine, marijuana, opioids), and is especially effective when combined with other treatments like medication or 12-step programs. At Horizon Health Services Inc, CBT is a core component of our evidence-based treatment approach. The skills you learn become tools you'll use throughout your recovery journey.

Question 6

Does Medicaid cover addiction treatment?

Accepted Answer

Yes, New York Medicaid provides comprehensive coverage for addiction treatment including detox, residential care, outpatient programs, and Medication-Assisted Treatment. Horizon Health Services Inc accepts Medicaid. If you don't currently have Medicaid but think you might qualify based on income, we can help you apply during the intake process—coverage can sometimes begin retroactively. Don't let lack of insurance stop you from calling. Contact +1 (855) 643-5408 to discuss your situation and options.

Question 7

How do I prepare for my loved one's return from treatment?

Accepted Answer

Preparing for their return is crucial for sustained recovery. Before they come home: remove all alcohol and substances from the house, adjust family routines to support recovery, identify potential triggers in the home environment, and have a plan for family meetings or therapy. At Horizon Health Services Inc, we involve families in discharge planning to prepare everyone. Understand that recovery continues after treatment—they'll need ongoing support, meetings, and possibly outpatient care. Set realistic expectations: recovery is a process, not an event. Family therapy can help everyone adjust to the new dynamics.

Question 8

What about food and dietary needs during treatment?

Accepted Answer

Horizon Health Services Inc provides nutritious meals designed to support recovery. Proper nutrition helps heal the body, stabilize mood, and reduce cravings. We can accommodate: vegetarian/vegan diets, religious dietary requirements (kosher, halal), food allergies, and medical dietary needs (diabetic, low-sodium). Nutrition education is often part of treatment—many people neglected eating properly during active addiction. Meal times also provide structure and community. Inform our team of any dietary needs during admission so we can make appropriate arrangements. Eating well is an important part of treating the whole person.

Question 9

Do I have to attend support groups after treatment?

Accepted Answer

While not mandatory, support group attendance strongly correlates with better outcomes. Options include: AA (Alcoholics Anonymous) and NA (Narcotics Anonymous) using the 12-step approach, SMART Recovery with cognitive-behavioral techniques, Refuge Recovery/Recovery Dharma with Buddhist principles, and secular alternatives like LifeRing. At Horizon Health Services Inc, we introduce you to various groups during treatment so you can find what resonates. Regular meeting attendance provides ongoing accountability, sober community, and proof that long-term recovery is possible. Many people find support groups become a valued part of their life, not an obligation.

Question 10

Is treatment religious or spiritual?

Accepted Answer

At Horizon Health Services Inc, we respect all beliefs and backgrounds. While some programs incorporate spiritual elements (like 12-step references to a "higher power"), this is typically flexible and personal—not specific to any religion. We also offer secular approaches like CBT and SMART Recovery. Some people find spirituality meaningful in recovery; others prefer purely psychological approaches. Both work. If you have specific religious practices you want to maintain during treatment, or prefer non-spiritual programming, discuss this during admission. What matters is finding an approach that resonates with you.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications Offered	Buprenorphine used in Treatment, Naltrexone used in Treatment

Horizon Health Services Inc

Accepted Payment Methods

Beacon Center

Northpointe Council Inc