Question 1

Where are you located?

Accepted Answer

Montefiore Medical Center is located in Bronx, NY at 804 East 138th Street, 10454. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at Montefiore Medical Center is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

How does alcohol detox work?

Accepted Answer

Alcohol detox at Montefiore Medical Center involves medically supervised withdrawal management. Because alcohol withdrawal can be dangerous—including risks of seizures and delirium tremens—our medical team monitors vital signs 24/7 and may use medications like benzodiazepines to prevent complications. Detox typically lasts 5-7 days, though symptoms peak around days 2-3. After detox, you'll transition into our treatment program where you'll learn coping skills and relapse prevention strategies. Call +1 (855) 643-5408 to discuss your situation and determine if medical detox is recommended for you.

Question 4

What is Cognitive Behavioral Therapy (CBT)?

Accepted Answer

Cognitive Behavioral Therapy (CBT) is an evidence-based therapy that helps you identify and change negative thought patterns driving addictive behavior. At Montefiore Medical Center, our trained therapists teach you to: recognize triggers and high-risk situations, challenge distorted thinking (like "I need drugs to cope"), develop healthy coping strategies, and build skills for managing cravings. CBT is typically provided in both individual and group settings. Research shows CBT is highly effective for addiction treatment, with benefits that last long after treatment ends because you learn skills you can use forever.

Question 5

What is Vivitrol and how does it work?

Accepted Answer

Vivitrol (extended-release naltrexone) is a monthly injection that blocks opioid receptors, preventing opioids from producing a high. Unlike Suboxone or Methadone, Vivitrol contains no opioids and has no abuse potential. It's effective for both opioid and alcohol addiction. However, you must be fully detoxed (7-14 days opioid-free) before starting Vivitrol to avoid precipitated withdrawal. At Montefiore Medical Center, we help patients through detox and transition to Vivitrol when appropriate. The monthly injection eliminates daily medication decisions, which some people find helpful.

Question 6

Are there state-funded treatment options in New York?

Accepted Answer

Yes, New York State funds addiction treatment for those who can't afford care. OASAS (Office of Addiction Services and Supports) provides grants for treatment facilities to serve uninsured or underinsured individuals. Eligibility typically requires New York residency and financial need. Wait times vary, but options exist. Montefiore Medical Center can help you understand your options and navigate the system. Call +1 (855) 643-5408 to discuss state-funded programs and whether you might qualify—help is available regardless of your financial situation.

Question 7

Should I stage an intervention?

Accepted Answer

Professional interventions can be effective but should be done carefully. Consider working with a certified interventionist who can: help family members prepare non-judgmental statements, manage emotions during the meeting, have treatment arrangements ready, and guide the process professionally. At Montefiore Medical Center, we can connect you with intervention resources and have a bed ready if your loved one agrees to treatment. Before staging an intervention, call +1 (855) 643-5408 to discuss whether it's the right approach for your situation and what to have in place beforehand.

Question 8

How do I choose the right treatment center?

Accepted Answer

Choosing the right center involves several factors: Licensing and accreditation (Montefiore Medical Center is OASAS-licensed), Evidence-based treatment approaches, Appropriate level of care for your needs, Staff qualifications and credentials, Treatment of co-occurring mental health conditions, Aftercare planning and continuing support, Insurance acceptance and transparent pricing, and Reviews and reputation. Ask questions during your intake call—reputable programs welcome them. Location matters too: some prefer local treatment for family involvement, others benefit from geographic distance from triggers. Trust your instincts about the program's approach and philosophy. We're happy to discuss what makes our program effective.

Question 9

Will I have roommates in residential treatment?

Accepted Answer

Most residential programs, including Montefiore Medical Center, use shared rooms. Typically you'll share with 1-2 other people of the same gender at similar treatment stages. Sharing space teaches recovery skills: communication, compromise, and peer support. Many people form lasting friendships with roommates who understand their experience. Private rooms may be available for medical reasons or at additional cost—ask during admission. If you have concerns about sharing space, discuss them with our team. Most people adjust quickly and find roommate relationships beneficial to their recovery.

Question 10

What if I'm not sure I'm ready for treatment?

Accepted Answer

Uncertainty is completely normal. Very few people feel "100% ready"—and waiting for that feeling often means waiting forever. If you're questioning your relationship with substances, something has brought you to this point. At Montefiore Medical Center, we meet you where you are. Treatment helps you explore ambivalence and find your own motivation. Many people discover their readiness grows once they're in a supportive environment. You don't need to have all the answers. Call +1 (855) 643-5408 for a no-pressure conversation about your options. Taking that step is an act of readiness in itself.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment
Medications Offered	Buprenorphine used in Treatment, Methadone used in Treatment, Naltrexone used in Treatment

Montefiore Medical Center

Accepted Payment Methods

Montefiore Medical Center

Bronx Outreach Center

BronxCare Health System

Saint Barnabas Hospital