Question 1

Where are you located?

Accepted Answer

New Choices Recovery Center is located in Schenectady, NY at 840 State Street, 12307. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at New Choices Recovery Center is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

How long does alcohol addiction treatment take?

Accepted Answer

Treatment duration for alcohol addiction varies based on individual needs. At New Choices Recovery Center, detox typically takes 5-7 days, followed by structured treatment. Residential programs often run 30, 60, or 90 days, while outpatient options provide flexibility over several months. Research shows that longer treatment correlates with better outcomes—staying at least 90 days significantly improves recovery success. Your treatment team will work with you to determine the right duration based on your addiction severity, home environment, and personal circumstances.

Question 4

How effective is CBT for addiction?

Accepted Answer

CBT is one of the most thoroughly researched and effective treatments for addiction. Studies show that CBT: reduces substance use and relapse rates, teaches skills that remain effective long after treatment ends, works well for various substances (alcohol, cocaine, marijuana, opioids), and is especially effective when combined with other treatments like medication or 12-step programs. At New Choices Recovery Center, CBT is a core component of our evidence-based treatment approach. The skills you learn become tools you'll use throughout your recovery journey.

Question 5

Is using medication in recovery 'cheating'?

Accepted Answer

Absolutely not. Medication-Assisted Treatment is legitimate, evidence-based medicine. Addiction changes brain chemistry, and medications help restore balance while you build recovery skills. Would we call insulin for diabetes "cheating"? MAT reduces cravings, prevents withdrawal, and dramatically cuts overdose deaths. At New Choices Recovery Center, we believe in using all effective tools available. Many people successfully transition off medications over time, while others benefit from longer-term maintenance—both paths are valid. What matters is achieving stable, lasting recovery.

Question 6

How do I verify my insurance coverage?

Accepted Answer

Verifying insurance is free and easy. Call +1 (855) 643-5408 with your insurance information (carrier name, policy and group number from your card). Our team will contact your insurer directly to determine: coverage levels for different treatment types, whether we're in-network, your deductible status and out-of-pocket maximums, any prior authorization requirements, and estimated costs. This typically takes a few hours to one business day. There's no obligation—it's simply information to help you plan.

Question 7

What is Al-Anon and should I attend?

Accepted Answer

Al-Anon is a free support group for families and friends affected by someone's drinking (Nar-Anon is similar for drug addiction). Meetings provide: peer support from others who understand, education about addiction, healthy coping strategies, and focus on your own wellbeing—not controlling the addicted person. We strongly recommend Al-Anon for families of people at New Choices Recovery Center. You can't control your loved one's recovery, but you can work on your own healing. Many family members find Al-Anon transformative, regardless of whether their loved one gets sober.

Question 8

What happens on my first day of treatment?

Accepted Answer

Your first day at New Choices Recovery Center is designed to welcome you and begin your treatment journey. Expect: intake paperwork and administrative tasks, comprehensive medical evaluation and vital signs, meeting with clinical staff for initial assessment, orientation to the facility (tour, rules, schedule), introduction to peers and staff, and settling into your room (for residential). If needed, the detox process may begin. Staff understand the anxiety of the first day and prioritize making you feel safe, comfortable, and cared for. It's normal to feel nervous—everyone does. By day's end, most people feel relieved to have finally taken this step.

Question 9

What will my life look like after recovery?

Accepted Answer

Life in recovery is often better than people imagine. While early recovery involves adjustments, long-term benefits include: repaired relationships, stable employment, financial improvement, physical health restoration, mental clarity, self-respect, and genuine happiness. You'll learn to experience joy, cope with stress, and connect with others without substances. Many people in recovery say they're grateful for their journey because it taught them to truly appreciate life. At New Choices Recovery Center, we help you build toward this future. Recovery isn't just abstinence—it's a rich, meaningful life you couldn't have imagined while using.

Question 10

I'm a 'functioning' addict. Do I really need treatment?

Accepted Answer

"Functioning" often masks serious problems. You may be performing at work, maintaining relationships, and keeping up appearances—but addiction is progressive. Things tend to get worse over time, not better. Many people seek help only after a crisis: job loss, DUI, health emergency, or relationship collapse. At New Choices Recovery Center, we see people at all stages. Early intervention, before you lose everything, gives you more to build on in recovery. If substances are causing any negative consequences—health, relationships, mental health—you don't have to hit rock bottom. Call +1 (855) 643-5408 while you still have options.

Type of Care	Substance use treatment
Service Settings	Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications Offered	Buprenorphine used in Treatment, Naltrexone used in Treatment

New Choices Recovery Center

Accepted Payment Methods

New Choices Recovery Center

Saint Peters Hospital City of Albany

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Conifer Park Inc