Question 1

Where are you located?

Accepted Answer

Turning Point House by Caz Recovery is located in Eden, NY at 9126 Sandrock Road, 14057. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at Turning Point House by Caz Recovery is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

What is Medication-Assisted Treatment (MAT) for opioids?

Accepted Answer

Medication-Assisted Treatment (MAT) combines FDA-approved medications with counseling and behavioral therapies. At Turning Point House by Caz Recovery, we use medications like Suboxone (buprenorphine), Methadone, or Vivitrol (naltrexone) to reduce cravings and withdrawal symptoms. MAT is not "trading one addiction for another"—it's using medicine to treat a chronic medical condition, similar to using insulin for diabetes. Research consistently shows MAT reduces overdose deaths by 50% or more, improves treatment retention, and supports long-term recovery. Call +1 (855) 643-5408 to learn if MAT is right for you.

Question 4

How does the 12-step program work?

Accepted Answer

The 12-step program is a peer support approach to recovery originally developed by Alcoholics Anonymous. It involves: admitting powerlessness over addiction, believing in a higher power (broadly defined), taking a moral inventory, making amends, and helping others in recovery. At Turning Point House by Caz Recovery, we incorporate 12-step principles while respecting that this approach works differently for everyone. You'll attend meetings, potentially work with a sponsor, and connect with a recovery community. Research shows 12-step participation significantly improves long-term sobriety rates, especially when combined with professional treatment.

Question 5

What is Cognitive Behavioral Therapy (CBT)?

Accepted Answer

Cognitive Behavioral Therapy (CBT) is an evidence-based therapy that helps you identify and change negative thought patterns driving addictive behavior. At Turning Point House by Caz Recovery, our trained therapists teach you to: recognize triggers and high-risk situations, challenge distorted thinking (like "I need drugs to cope"), develop healthy coping strategies, and build skills for managing cravings. CBT is typically provided in both individual and group settings. Research shows CBT is highly effective for addiction treatment, with benefits that last long after treatment ends because you learn skills you can use forever.

Question 6

Are there state-funded treatment options in New York?

Accepted Answer

Yes, New York State funds addiction treatment for those who can't afford care. OASAS (Office of Addiction Services and Supports) provides grants for treatment facilities to serve uninsured or underinsured individuals. Eligibility typically requires New York residency and financial need. Wait times vary, but options exist. Turning Point House by Caz Recovery can help you understand your options and navigate the system. Call +1 (855) 643-5408 to discuss state-funded programs and whether you might qualify—help is available regardless of your financial situation.

Question 7

Should I stage an intervention?

Accepted Answer

Professional interventions can be effective but should be done carefully. Consider working with a certified interventionist who can: help family members prepare non-judgmental statements, manage emotions during the meeting, have treatment arrangements ready, and guide the process professionally. At Turning Point House by Caz Recovery, we can connect you with intervention resources and have a bed ready if your loved one agrees to treatment. Before staging an intervention, call +1 (855) 643-5408 to discuss whether it's the right approach for your situation and what to have in place beforehand.

Question 8

What is your treatment success rate?

Accepted Answer

Success rates in addiction treatment are complex to measure. Unlike medical procedures with clear endpoints, recovery is ongoing and defined differently by different people. Factors affecting outcomes include: individual engagement, length of stay, aftercare participation, co-occurring conditions, and support system strength. What we can say: evidence-based treatment like what Turning Point House by Caz Recovery provides significantly improves outcomes compared to no treatment. Many people achieve lasting recovery—millions are living proof. Rather than focusing on statistics, focus on committing fully to your own recovery. Your success depends largely on you.

Question 9

How is treatment different for adolescents?

Accepted Answer

Adolescent addiction requires specialized approaches different from adult treatment. Teen programs address: developmental needs unique to teenagers, family dynamics and involvement, school coordination and academic support, peer pressure and social situations, co-occurring mental health issues (common in teens), and building healthy coping skills for the future. Underlying issues like trauma, depression, ADHD, or family problems often accompany teen substance use. Treatment includes individual therapy, family involvement, peer groups, and life skills. Early intervention gives young people the best chance at a healthy future.

Question 10

What if I'm not sure I'm ready for treatment?

Accepted Answer

Uncertainty is completely normal. Very few people feel "100% ready"—and waiting for that feeling often means waiting forever. If you're questioning your relationship with substances, something has brought you to this point. At Turning Point House by Caz Recovery, we meet you where you are. Treatment helps you explore ambivalence and find your own motivation. Many people discover their readiness grows once they're in a supportive environment. You don't need to have all the answers. Call +1 (855) 643-5408 for a no-pressure conversation about your options. Taking that step is an act of readiness in itself.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Long-term residential, Residential/24-hour residential
Medications Offered	Buprenorphine used in Treatment, Naltrexone used in Treatment

Turning Point House by Caz Recovery

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