Question 1

Where are you located?

Accepted Answer

Zucker Hillside Hospital Northwell is located in Glen Oaks, NY at 7559 263rd Street, 11004. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at Zucker Hillside Hospital Northwell is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

How long does opioid withdrawal last?

Accepted Answer

Opioid withdrawal typically follows a predictable timeline. Symptoms begin 8-24 hours after the last dose (depending on the opioid type), peak around days 2-3, and acute symptoms usually subside within 7-10 days. However, post-acute withdrawal symptoms (PAWS) like anxiety, depression, and cravings can persist for weeks or months. At Zucker Hillside Hospital Northwell, we provide medical supervision and medication to ease withdrawal, making the process safer and more comfortable. You don't have to suffer through this alone—our team is here to help you through every stage.

Question 4

How does the 12-step program work?

Accepted Answer

The 12-step program is a peer support approach to recovery originally developed by Alcoholics Anonymous. It involves: admitting powerlessness over addiction, believing in a higher power (broadly defined), taking a moral inventory, making amends, and helping others in recovery. At Zucker Hillside Hospital Northwell, we incorporate 12-step principles while respecting that this approach works differently for everyone. You'll attend meetings, potentially work with a sponsor, and connect with a recovery community. Research shows 12-step participation significantly improves long-term sobriety rates, especially when combined with professional treatment.

Question 5

How effective is CBT for addiction?

Accepted Answer

CBT is one of the most thoroughly researched and effective treatments for addiction. Studies show that CBT: reduces substance use and relapse rates, teaches skills that remain effective long after treatment ends, works well for various substances (alcohol, cocaine, marijuana, opioids), and is especially effective when combined with other treatments like medication or 12-step programs. At Zucker Hillside Hospital Northwell, CBT is a core component of our evidence-based treatment approach. The skills you learn become tools you'll use throughout your recovery journey.

Question 6

How much does residential treatment cost?

Accepted Answer

Residential treatment costs vary widely based on length of stay, amenities, and services. Without insurance, costs can range from $5,000 to $30,000+ per month. With insurance, you may pay only copays and deductibles—potentially a few hundred to a few thousand dollars total. Zucker Hillside Hospital Northwell offers various payment options. The most important thing is not to let cost fear prevent you from calling. Contact +1 (855) 643-5408 for a free insurance check and honest cost discussion. Treatment is an investment in your future.

Question 7

How do I prepare for my loved one's return from treatment?

Accepted Answer

Preparing for their return is crucial for sustained recovery. Before they come home: remove all alcohol and substances from the house, adjust family routines to support recovery, identify potential triggers in the home environment, and have a plan for family meetings or therapy. At Zucker Hillside Hospital Northwell, we involve families in discharge planning to prepare everyone. Understand that recovery continues after treatment—they'll need ongoing support, meetings, and possibly outpatient care. Set realistic expectations: recovery is a process, not an event. Family therapy can help everyone adjust to the new dynamics.

Question 8

What about food and dietary needs during treatment?

Accepted Answer

Zucker Hillside Hospital Northwell provides nutritious meals designed to support recovery. Proper nutrition helps heal the body, stabilize mood, and reduce cravings. We can accommodate: vegetarian/vegan diets, religious dietary requirements (kosher, halal), food allergies, and medical dietary needs (diabetic, low-sodium). Nutrition education is often part of treatment—many people neglected eating properly during active addiction. Meal times also provide structure and community. Inform our team of any dietary needs during admission so we can make appropriate arrangements. Eating well is an important part of treating the whole person.

Question 9

Do I have to attend support groups after treatment?

Accepted Answer

While not mandatory, support group attendance strongly correlates with better outcomes. Options include: AA (Alcoholics Anonymous) and NA (Narcotics Anonymous) using the 12-step approach, SMART Recovery with cognitive-behavioral techniques, Refuge Recovery/Recovery Dharma with Buddhist principles, and secular alternatives like LifeRing. At Zucker Hillside Hospital Northwell, we introduce you to various groups during treatment so you can find what resonates. Regular meeting attendance provides ongoing accountability, sober community, and proof that long-term recovery is possible. Many people find support groups become a valued part of their life, not an obligation.

Question 10

What if I've been to treatment before and it didn't work?

Accepted Answer

Previous treatment attempts that didn't result in lasting sobriety don't mean you're hopeless—they mean the approach or timing wasn't right. Many people go through treatment multiple times before achieving sustained recovery. Each attempt teaches something valuable. At Zucker Hillside Hospital Northwell, we'll review your treatment history to understand what worked and what didn't. Maybe you needed longer treatment, different medication, better aftercare, or more focus on mental health. Don't give up. Recovery is possible, and past difficulties make success more likely when the right approach is found. Call +1 (855) 643-5408 to try a new approach.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications Offered	Buprenorphine used in Treatment, Naltrexone used in Treatment

Zucker Hillside Hospital Northwell

Accepted Payment Methods

Long Island Jewish Medical Center