Question 1

Where are you located?

Accepted Answer

SCO Family of Services is located in Garden City, NY at - - -, 11530. Our facility serves individuals throughout New York State and the surrounding areas. We're committed to providing accessible, high-quality treatment in a supportive environment. For detailed directions, parking information, or if you need help with transportation arrangements, please contact us and our admissions team will assist you.

Question 2

How do I start treatment or get admitted?

Accepted Answer

Starting treatment at SCO Family of Services is simple and confidential. First, call our 24/7 helpline at +1 (855) 643-5408 to speak with an admissions specialist. We'll conduct a brief, confidential assessment to understand your needs, verify your insurance coverage, answer all your questions, and schedule your admission date. The entire process typically takes 24-48 hours from first contact to admission, though we can expedite for urgent situations. Don't wait - reaching out is the hardest and most important step. Our compassionate team is here to help you begin your recovery journey. Call +1 (855) 643-5408 now for immediate, confidential assistance.

Question 3

Am I self-medicating my mental health with substances?

Accepted Answer

Many people use substances to cope with untreated mental health symptoms—this is called self-medication. You might drink to ease anxiety, use stimulants to combat depression, or take opioids to numb emotional pain. While substances may provide temporary relief, they ultimately worsen mental health and create addiction. At SCO Family of Services, we help you identify whether self-medication has been a pattern and address the underlying conditions driving your use. Through proper treatment, you'll learn healthy coping strategies that actually work long-term.

Question 4

What is Cognitive Behavioral Therapy (CBT)?

Accepted Answer

Cognitive Behavioral Therapy (CBT) is an evidence-based therapy that helps you identify and change negative thought patterns driving addictive behavior. At SCO Family of Services, our trained therapists teach you to: recognize triggers and high-risk situations, challenge distorted thinking (like "I need drugs to cope"), develop healthy coping strategies, and build skills for managing cravings. CBT is typically provided in both individual and group settings. Research shows CBT is highly effective for addiction treatment, with benefits that last long after treatment ends because you learn skills you can use forever.

Question 5

What is Intensive Outpatient Program (IOP)?

Accepted Answer

Intensive Outpatient Program (IOP) at SCO Family of Services provides structured treatment while you live at home. IOP typically involves 9-12 hours weekly, scheduled in morning or evening sessions to accommodate work or school. You'll participate in group therapy, individual counseling, and educational workshops. IOP is ideal for: stepping down from residential treatment, people with moderate addiction and stable home environments, those who can't take extended time away from responsibilities, or as an alternative when residential isn't needed. IOP provides intensive support while you practice recovery skills in real-world situations.

Question 6

What if I haven't met my insurance deductible?

Accepted Answer

If you haven't met your deductible, you'll pay more out-of-pocket initially until it's met, then insurance covers a higher percentage. The good news: addiction treatment costs can meet your deductible quickly, especially residential care. Once met, you're covered at the coinsurance rate for the rest of the year. If you've had other medical expenses this year, you may already be close. SCO Family of Services will explain exactly how your deductible affects costs during insurance verification. Don't let deductible concerns delay treatment—we can discuss payment options.

Question 7

How do I prepare for my loved one's return from treatment?

Accepted Answer

Preparing for their return is crucial for sustained recovery. Before they come home: remove all alcohol and substances from the house, adjust family routines to support recovery, identify potential triggers in the home environment, and have a plan for family meetings or therapy. At SCO Family of Services, we involve families in discharge planning to prepare everyone. Understand that recovery continues after treatment—they'll need ongoing support, meetings, and possibly outpatient care. Set realistic expectations: recovery is a process, not an event. Family therapy can help everyone adjust to the new dynamics.

Question 8

How is treatment different for adolescents?

Accepted Answer

Adolescent addiction requires specialized approaches different from adult treatment. Teen programs address: developmental needs unique to teenagers, family dynamics and involvement, school coordination and academic support, peer pressure and social situations, co-occurring mental health issues (common in teens), and building healthy coping skills for the future. Underlying issues like trauma, depression, ADHD, or family problems often accompany teen substance use. Treatment includes individual therapy, family involvement, peer groups, and life skills. Early intervention gives young people the best chance at a healthy future.

Question 9

I have chronic pain. Can I still get addiction treatment?

Accepted Answer

Yes, addiction treatment is possible—and important—for people with chronic pain. Many people develop opioid addiction after being prescribed painkillers for legitimate pain. At SCO Family of Services, we address both issues: treating addiction while developing non-opioid pain management strategies. This might include: non-addictive medications, physical therapy, mindfulness techniques, and treating underlying conditions. Pain management without opioids is possible for most people. Our medical team understands chronic pain and won't dismiss your suffering. Recovery from addiction often improves pain perception as well. Call +1 (855) 643-5408 to discuss your specific situation.

Question 10

What is your treatment success rate?

Accepted Answer

Success rates in addiction treatment are complex to measure. Unlike medical procedures with clear endpoints, recovery is ongoing and defined differently by different people. Factors affecting outcomes include: individual engagement, length of stay, aftercare participation, co-occurring conditions, and support system strength. What we can say: evidence-based treatment like what SCO Family of Services provides significantly improves outcomes compared to no treatment. Many people achieve lasting recovery—millions are living proof. Rather than focusing on statistics, focus on committing fully to your own recovery. Your success depends largely on you.

Type of Care	Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Settings	Outpatient, Regular outpatient treatment

SCO Family of Services

Accepted Payment Methods

Where are you located?

How do I start treatment or get admitted?

Am I self-medicating my mental health with substances?

What is Cognitive Behavioral Therapy (CBT)?

What is Intensive Outpatient Program (IOP)?

What if I haven't met my insurance deductible?

How do I prepare for my loved one's return from treatment?

How is treatment different for adolescents?

I have chronic pain. Can I still get addiction treatment?

What is your treatment success rate?

SCO Family of Services

SCO Family of Services